The COVID-19 Digital Classroom Content Platform Review Process

The COVID-19 Digital Classroom Content Platform Review Process

Background

The team has designed a review process to ensure that the content is appropriate for training and supporting community-based health workers and trainers based in low-resource settings, and in line with primary health care standards.

The Actors

The COVID-19 Digital Classroom COVID-19 Library review process involves health, technology and development experts with experience in field-based digital health programs and content development.

Organizations: COVID-19 Digital Classroom welcomes interest from organizations with a track record for creating high quality health content appropriate for training community-based health workers and trainers based in low-resource settings. We invite those organizations to upload content to the platform.

COVID-19 Digital Classroom staff: provides the support for the review process. This includes first review of content submitted to the platform, supporting the Content Review Team, and uploading or linking to content which has been approved.

Content Review Team: The Content Review Team is made up of highly qualified professionals in the health sector as well as experts in e-learning, instructional design and mHealth. The team members and their respective organizations contribute their time and effort to the content review process to ensure that this platform is the ‘go-to’ source for quality training content and support tools for community-based health workers and trainers, their supervisors and training institutions.

Summary of the COVID-19 Library Review Process

  1. Content Submission: Reputable organizations submit, tag and summarize their content to COVID-19 Library, confirming that it meets the COVID-19 Library criteria (https://covid-19library.org/resource/guidelines/). Upon submission, the COVID-19 Digital Classroom staff receive an alert that new content is available for review.
  2. Initial review: COVID-19 Digital Classroom staff conduct an initial review to ensure that the submitted content is appropriate for community-based health workers and trainers and appears to meet the COVID-19 Library criteria. If it is, then COVID-19 Digital Classroom assigns the content to the appropriate Content Review Team members for review.
  3. External review: The assigned medical, technology and training experts from the Content Review Team reviews the content to ensure the materials meet the standards for their area of expertise as well as the COVID-19 Library quality standards. If the resource does not meet one of the criteria, then the reviewer provides an explanation. The reviewer can then accept or reject the resource for inclusion into COVID-19 Library and notifies COVID-19 Digital Classroom.
  4. Approval: COVID-19 Digital Classroom staff makes approved content available on COVID-19 Library.

If a resource has been rejected by one or more reviewers, COVID-19 Digital Classroom staff will share a summary of the feedback/explanation to and liaise with the content submitter to discuss the decision.